Onward79 54 Posted January 17, 2017 Report Share Posted January 17, 2017 This is my latest challenge! I have posted a 'Help' cry on Plan G's Forum but there's been a marked lack of response to date so here I am - again. I have a suspicion that I have installed the incorrect version for my FSX:SE setup. I did have an older version of Plan G installed but that wasn't functioning any more so I removed that and, with the Norton software disabled, I installed the Plan G's Version 3.1.3. The result I got was a shock. if I knew how to add an attachment I could show you my screen view. Perhaps I could be guided I could be guided about that as well. For now, when starting the Plan G programme, my screen is filed with a dark blue background subdivided into rectangles each bearing an overlaid message, in deep red, of "Exception. The remote name could not be resolved 'otile 1 mqcdn.com' Advice, please. What on earth have I done??? Link to post Share on other sites
Andrew Godden 943 Posted January 17, 2017 Report Share Posted January 17, 2017 James, This is a normal problem. See the red text on the Plan-G page link below. It explains everything and how to correct it. http://www.tasoftware.co.uk/ 1 Link to post Share on other sites
Onward79 54 Posted January 17, 2017 Author Report Share Posted January 17, 2017 Thanks, Andrew. Just to confirm you mean the "3.1.4 Map fix test" and which folder did you put your d/load of this 'fix test' into? Apologies for my fumbling ineptitude. Link to post Share on other sites
Andrew Godden 943 Posted January 17, 2017 Report Share Posted January 17, 2017 No, James, the general message at the top of the page about MapQuest tiles and changing it under options. Link to post Share on other sites
Onward79 54 Posted January 17, 2017 Author Report Share Posted January 17, 2017 Well, I went ahead and installed that 3.1.4 Map fix test and everything SEEMS alright. But just in case, where do I find those 'Options' you mention? This is what you get for being so helpful, Andrew. Link to post Share on other sites
mutley 4,497 Posted January 17, 2017 Report Share Posted January 17, 2017 Here you are James, Click on File tab, then Options, then General. Link to post Share on other sites
Onward79 54 Posted January 17, 2017 Author Report Share Posted January 17, 2017 Thanks again,Andrew. NOW I see where you mean. Unfortunately I'm not even seeing that layout. Clicking on that 'File' tab - which shows as a green coloured one - results in nothing dropping down and the 'Home', 'Map' and 'View' tabs are all greyed out. The install path I followed put the 3.1.3 version into the Program File s (x86) whilst the 3.1.4 version I stuck into the simpler Program Files within my main drive. For now I'm going to wait until tomorrow before trying anything else as my brain is weary after a run of uninstalls and reinstalls. Any further thoughts to aid an exhausted pilgrim? Meanwhile blessings upon you. Link to post Share on other sites
mutley 4,497 Posted January 17, 2017 Report Share Posted January 17, 2017 Sounds like you have not built your database yet? This can be done via the Data tab then Build Navigation Database I have P3D so it looks like this: The user manual will give you more information Link to post Share on other sites
Captain Coffee 2,030 Posted January 17, 2017 Report Share Posted January 17, 2017 I swear, those J. Allard ChartsTM are Everywhere ...such handy things. So happy they are auto-included in Airhauler2TM. 1 Link to post Share on other sites
allardjd 1,853 Posted January 17, 2017 Report Share Posted January 17, 2017 1 hour ago, Captain Coffee said: I swear, those J. Allard ChartsTM are Everywhere ...such handy things. So happy they are auto-included in Airhauler2TM. I'm losing a lot of money giving them away free, but hope to make it up on volume. John 2 Link to post Share on other sites
Onward79 54 Posted January 17, 2017 Author Report Share Posted January 17, 2017 Tomorrow and tomorrow, good helpers all. Link to post Share on other sites
Onward79 54 Posted January 18, 2017 Author Report Share Posted January 18, 2017 Came the dawn and off I go. To begin, for Mutley.....there must something amiss with my install for as much as I should like to open that drop down File menu, for me it won't open- see my response to Andrew. Furthermore in trying to build that data base, for FSX in my case, although I can produce a popup with its choices, again clicking on the appropriate square gets no reaction. So should I put the 3.1.3 version into my Program Files (x86) and the 3.1.4 into my Program Files...you think, rather than sticking them both into the former slot??? Ye Gods this is a bit trying. Link to post Share on other sites
mutley 4,497 Posted January 18, 2017 Report Share Posted January 18, 2017 1 hour ago, Onward79 said: Furthermore in trying to build that data base, for FSX in my case, although I can produce a popup with its choices, again clicking on the appropriate square gets no reaction. Have you set the simulator and scenery config path in the settings screen?, if not, the "Build FSX Database" function will not work. Follow the steps below: Link to post Share on other sites
Onward79 54 Posted January 18, 2017 Author Report Share Posted January 18, 2017 Right now I'm poised to ready to carry out a reinstall having cleaned out all the original attempt. Before that, when I open the set up file all I see is a 'Readme' and the application for version 3.1.3. Is that OK to use? I thought I read somewhere on TA's site that there should be a third element. I'm hesitating before getting underway just in case there's an error therein. Phew. Apologies for being a pain in the butt about this. Link to post Share on other sites
Onward79 54 Posted January 18, 2017 Author Report Share Posted January 18, 2017 Right now I'm poised to ready to carry out a reinstall having cleaned out all the original attempt. Before that, when I open the set up file all I see is a 'Readme' and the application for version 3.1.3. Is that OK to use? I thought I read somewhere on TA's site that there should be a third element. I'm hesitating before getting underway just in case there's an error therein. Phew. Apologies for being a pain in the butt about this. Link to post Share on other sites
mutley 4,497 Posted January 18, 2017 Report Share Posted January 18, 2017 Hopefully resolved now Link to post Share on other sites
Onward79 54 Posted January 18, 2017 Author Report Share Posted January 18, 2017 Right. All is well thanks to Joe. Tonight I shall sleep like a babe. It's been a pleasure spending time with a genuine Superman. ( He said that I should say that last bit. ) 2 Link to post Share on other sites
allardjd 1,853 Posted January 18, 2017 Report Share Posted January 18, 2017 Happy to hear it's sorted out now. Joe is, in fact, a computer superman, and Andrew doesn't have to take a back seat to many either. You've had the benefit of some pretty good help. I hope you enjoy Plan G - I certainly do. When you're ready for turning on the built in support for my airport charts let us know. John 1 Link to post Share on other sites
mutley 4,497 Posted January 18, 2017 Report Share Posted January 18, 2017 Invoice is in the post! Great to hear you can catch up with your beauty sleep, James. Link to post Share on other sites
Onward79 54 Posted January 18, 2017 Author Report Share Posted January 18, 2017 You have taken several years off my appearance. Neighbours are asking 'Who is that young fellow." Again and again....Thanks, Joe. 1 Link to post Share on other sites
Onward79 54 Posted January 23, 2017 Author Report Share Posted January 23, 2017 Lawks a mussy.......my Plan G map has disappeared. I have rebuilt the data base but the map hasn't reappeared. The solution to this latest mystery is? I hope that there IS one. Link to post Share on other sites
mutley 4,497 Posted January 23, 2017 Report Share Posted January 23, 2017 Hi James, Are you definitely on line? Plan-G needs internet access to the internet to load the map tiles. The database shouldn't affect the display of the map, it only provides the data for the overlay of airport and VOR locations etc. Click the File Tab, then select options - General (at the end of the list) and in the Map provider section ensure OpenStreetMap is selected. There should be dot in the circle next to the option like this. Link to post Share on other sites
Onward79 54 Posted January 23, 2017 Author Report Share Posted January 23, 2017 Hi, Joe. In reply...I am online with a good connection and the Open Street Map radio button is dotted. Hmmm. I suspect it''s that Fickle Finger of Fate again. Link to post Share on other sites
Onward79 54 Posted January 23, 2017 Author Report Share Posted January 23, 2017 Gol' darnitHi, Joe. In reply...I am online with a good connection and the Open Street Map radio button is dotted. Hmmm. I suspect it''s that Fickle Finger of Fate again. Link to post Share on other sites
Onward79 54 Posted January 23, 2017 Author Report Share Posted January 23, 2017 Gol' darn it. It has suddenly appeared. I clicked on the 'Find' under that 'File' tab and the map reappeared. God's Holy Trousers....to quote Michael Caine. Just hope that I shan't have to bother you again for ages! Link to post Share on other sites
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